What are your business hours and how can I contact customer service?

The Nest is open Monday through Friday from 10:00 am to 5:00 pm EST. For general info, new orders, or customer support, you can reach out via email at hello@ravensoriginal.com.

What should I do if my order arrives damaged?

If a shipment arrives with a damaged item, please email photos of the damaged item and packaging to hello@ravensoriginal.com within 24 hours of receiving your order so we can assist you.

Are Raven's Nest Gourmet jams and specialty foods gluten-free?

Yes! All of our small-batch gourmet jams, salsas, and fruit butters are crafted with clean ingredients and are 100% gluten-free.

What makes Raven's Nest Gourmet unique?

Established in 1980, Raven's Nest Gourmet is a second-generation, woman-owned family business specializing in modern twists on Southern pepper jelly. We blend thoughtfully sourced fruits with a medley of peppers to create the perfect balance of sweet with a little heat.